Legal information
Privacy Policy
Effective January 1, 2025. This policy explains how Waxentra Atelier handles information when you browse our website, save services, use the cart, or contact our team.
Information we receive
We may receive your name, email address, phone number, message, service preferences, and information you choose to include in an enquiry. Browser storage may retain watchlist, cart, cookie-consent, and theme preferences on your device.
How we use information
We use enquiry information to respond, discuss service suitability, coordinate appointments, maintain customer communication, and improve our written service guidance. We do not use sensitive assumptions to make decisions about customers.
Sharing and retention
We do not sell personal information. Information may be shared with service providers who help operate communications or hosting, subject to appropriate confidentiality duties. We retain enquiries only as long as reasonably needed for the stated business purpose or legal obligations.
Cookies and local storage
The website uses local storage rather than advertising trackers for consent, theme, watchlist, and cart functions. You can clear these values through your browser settings, though saved services and cart contents will then be removed.
Your choices and rights
You may ask to access, correct, or delete personal information held in relation to an enquiry. Contact us with enough detail to identify the request. We may need to verify identity before acting.
Security and changes
We use reasonable administrative and technical safeguards, but no internet transmission is guaranteed to be completely secure. We may update this policy when practices change and will publish the revised effective date.
Contact
Questions about privacy can be sent to [email protected] or +1 (415) 555-0186.